Windows 7 Does Not Detect My DVD ROM Drive

Windows 7 Not Detecting CD / DVD ROM Drive

Some Windows 7 users have reported issues lately where Windows 7 is not detecting their DVD Drive after they have installed Windows.

In most of these cases there are two things users can do to attempt to fix the problem.

The first fix involves removing two registry entries referencing the DVD Rom Drive. These two entries can be found in the following location.

Click the Start Menu > and in the “FIND” or “RUN’ field type “REGEDIT”.

In the Registry Editor go to:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\

Once you have found this key, look in the right hand pane and remove the “UpperFilters” and “LowerFilters” key.

(Do not remove UpperFilters.bak and LowerFilters.bak)

If this does not correct the issue for you, other users have reported that renaming the Drive “Letter” has resolved the issue for them.

To rename the Drive letter right click on “Computer” and select “Manage”. Under the “Manage” window look for “Disk Management

Windows 7 Change Drive Letter

Under Disk Management right click on the white bar next to your optical Drive and on the menu select “Change Drive Letter”. Follow the prompt in the new window and it should take you to a drop down menu that will allow you to assign a new drive letter for your DVD Rom.

Once you have renamed the drive letter check under “My Computer” or “Explorer” to see if the drive is now showing. If it is you can repeat the process to change the drive letter back to its original and it should still be detected by Windows 7.

If the above methods fail try rebooting the system after you have made the changes outline above and see if this corrects the issue.

1 Comment »

  1. David Bowman Said,

    January 13, 2010 @ 12:25 pm

    In some cases this is just a Driver issue.

    Dear Sir or Madam,
    Thank you for contacting LiteON IT Support.

    Kindly be informed that the drive doesn’t support Windows 7, so we cann’t ensure the performance if you put it work under Windows 7.
    We suggest you put the drive on another PC which runs Windows2000/XP/VISTA for further diagnose.

    Further information, please visit LiteON IT Corp official web site – http://www.liteonit.com
    Your sincerely,

    =========================================
    Customer Service Div.
    Lite-On IT Corp . http://www.liteonit.com
    Email : odd_support@liteonit.com
    =========================================

    From: dj@bowmanemail.com

    Category: Optical Storage >> Operating System related

    Product: iHAS122

    Comment:
    ——————————————————————————–
    I need an update driver for windows 7 64 bit. The basic Driver will allow the drive to read data discs but it does not have drivers to play dvd’s or to burn them


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