RMA Contact Info


Computer Hardware Manufacturer Contact Information – RMA Return Information

Below is a list of common manufacturers and vendors of computer hardware.

If you have worked in the industry for any period of time you are aware that many of these vendors pride themselves on being impossible to contact.

I have created this list to help others get in touch with vendors to avoid many of the headaches and problems I have run into while contacting many of these manufacturers.

NOTE: If you are looking for a specific vendor use the “CTRL+F” function on your keyboard to bring up the “FIND” search box and type in the name of the vendor you are looking for. This should take you to the correct spot on the page for a specific vendor.

 

Vendor RMA Contact Information:

 

ACER

Phone Number: (408) 533-7700

Technical Support: 1-800-816-2237 [Have product serial number ready]

RMA Department: 1-800-816-2237

Online Technical Support: N/A

Website: http://www.acer.com/

Online RMA: http://secure.tx.acer.com/fixmyacer2/fixmyacer.aspx

 

AMD

Phone Number: (866) 824-3215

Technical Support: (408) 749-3060 [PRESS 1]

RMA Department: (408) 749-3060 [PRESS 1 "consumer" - PRESS 1 "recorded rma info" - PRESS 2"information on setting up rma" ]

Online Technical Support: http://forums.amd.com/

Website: http://www.amd.com/

Online RMA: http://support.amd.com/consumer/

 

ANTEC

Phone Number: (510) 770-1200

Technical Support: (800) 222-6832 [PRESS 1]

RMA Department: (510) 770-1200 [PRESS 130]

Online Technical Support: http://www.antec.com/NAnewticket.html

Website: http://www.antec.com/

Online RMA: http://www.antec.com/us/supportRMA.html

 

ASUS

Phone Number: (510) 739-3777

Technical Support: 502-995-0883 [TECH SUPPORT - PRESS 3]

RMA Department: (510) 739-3777 [RMA PRESS 3]

Online Technical Support: http://vip.asus.com/eservice/techserv.aspx

Website: http://www.asus.com/

Online RMA: http://helpdesk.asus.com/

 

BELKIN

Phone Number: (800) 223-5546

Technical Support: (800) 223-5546 [PRESS 2263]

RMA Department: (800) 223-5546 [PRESS 2263 - For RMA PRESS 7]

Online Technical Support: http://www.belkin.com/support/

Website: http://www.belkin.com/

Online RMA: http://www.belkin.com/support/tech/rma/

 

BIOSTAR

Phone Number: (626) 581-1055

Technical Support: (626) 581-1055 [TECH SUPPORT - PRESS 2]

RMA Department: (626) 581-1055 [RMA PRESS 2]

Online Technical Support: http://www.biostar.com.tw/support/online/form_us.php3

Website: http://www.biostar-usa.com/

Online RMA: http://www.biostar-usa.com/servicemain.asp

 

CREATIVE LABS

Phone Number: (408) 428-6600

Technical Support: (405) 742-6622 [PRESS 1 - PRESS 1]

RMA Department: (405) 742-6622 [PRESS 2 - PRESS 3 - PRESS 1]

Online Technical Support: http://www.creative.com/support/welcome.asp?bypass=1

Website: http://www.creative.com/

Online RMA: http://us.creative.com/support/warranty/

 

COOLER MASTER

Phone Number: 888-624-5099

Technical Support: technicalsupport@coolermaster.com

RMA Department: http://www.coolermaster-usa.com/erma.php (Use the RMA Status “Search” box)

Online Technical Support: http://www.coolermaster-usa.com/livehelp.php

Website: http://www.coolermaster-usa.com/

Online RMA: http://www.coolermaster-usa.com/erma.php

 

EVGA

Phone Number: (714) 528-4500

Technical Support: (888) 881-EVGA (3842) [TECHNICAL SUPPORT - PRESS 1]

RMA Department: (888) 881-EVGA (3842) [RMA - PRESS 2]

Online Technical Support: http://www.evga.com/support/getSupport/

Website: http://www.evga.com/

Online RMA: http://www.evga.com/rma/default.asp

 

ENERMAX

Phone Number: 626-913-8899

Technical Support: 626-913-8899 (Press 2 for Technical Support)

RMA Department: 626-913-8899 (Press 3 for RMAs)

Online Technical Support: http://www.enermaxusa.com/catalog/submit_ticket.php

Website: http://www.enermaxusa.com/

Online RMA: http://www.enermaxusa.com/rma.php

 

FOXCONN

Phone Number: (714) 871-9968

Technical Support: (714) 871-9968 [PRESS 2]

RMA Department: (714) 871-9968 [PRESS 2]

Online Technical Support: http://www.foxconnchannel.com/en-us/support/online.aspx

Website: http://www.foxconn.com/

Online RMA: http://www.foxconnchannel.com/en-us/support/RMA.aspx

 

GIGABYTE

Phone Number: (626) 854-9338

Technical Support: (626) 854-9338 [TECH SUPPORT - PRESS 3 - PRESS 1 "end-user"]

RMA Department: (626) 854-9338 [PRESS 4]

Online Technical Support: http://www.gigabyte-usa.com/Support/ServiceCenter.aspx

Website: http://www.gigabyte-usa.com/

Online RMA: http://rma.gigabyte-usa.com/DirectRMA/EndUser_Main.asp

 

INTEL

Phone Number: (408) 765-8080

Technical Support: (916) 377-7000

RMA Department: N/A

Online Technical Support: http://supportmail.intel.com/scripts-emf/welcome.aspx?id=

Website: http://www.intel.com/

Online RMA: N/A

 

INWIN

Phone Number: (909) 348-0588

Technical Support: N/A

RMA Department: (909) 348-0588 (Press 4)

Online Technical Support: N/A

Website: http://www.in-win.us/

Online RMA: http://www.in-win.us/customer_login.php?redirect=service_support.php

 

LIAN LI

Phone Number: 886-2-24513000 (Taiwan Phone Number)

Technical Support: http://www.lian-li.com/v2/en/contact_us/contact_us.php

RMA Department: http://www.lian-li.com/v2/en/contact_us/contact_us.php

Online Technical Support: http://www.lian-li.com/v2/en/contact_us/contact_us.php

Website: http://www.lian-li.com/v2/en/contact_us/index1.php

Online RMA: http://www.lian-li.com/v2/en/contact_us/contact_us.php

 

LINKSYS

Phone Number: (800) 546-5797

Technical Support: (800) 326-7114 [PRESS 1 "ENGLISH" - PRESS 1 - Listen to menu options.]

RMA Department: (800) 546-5797 [PRESS 3 - PRESS 3]

Online Technical Support: http://linksys.custhelp.com/cgi-bin/linksys.cfg/php/enduser/ask.php?p_icf_3=1

Website: http://www.linksys.com/

Online RMA: https://linksysrma.moduslink.com/Consumer/pag/ChooseRegion.aspx

 

LOGISYS

Phone Number: (909) 525-9888‎

Technical Support: N/A

RMA Department: support@logisyscomputer.com

Online Technical Support: N/A

Website: http://www.logisyscomputer.com/

Online RMA: http://www.logisyscomputer.com/rma.asp

 

LOGITECH

Phone Number: (510) 795-8500

Technical Support: (646) 454-3200 [PRESS 1 - PRESS 2]

RMA Department: (646) 454-3200 [PRESS 1 - PRESS 2]

Online Technical Support: http://www.logitech.com/index.cfm/support_downloads/&cl=us,en

Website: http://www.logitech.com/

Online RMA: http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/ask.php?

 

RAIDMAX

Phone Number: (626) 934-9999

Technical Support: (626) 934-9999 (Press 1) – techsupport@raidmax.com

RMA Department: (626) 934-9999 (Press 2)

Online Technical Support: http://www.raidmax.com/BBS/

Website: http://www.raidmax.com/

Online RMA: rma@raidmax.com

 

SAMSUNG

Phone Number: (201) 229-4000

Technical Support: (800) 726-7864 [1-800-SAMSUNG] [PRESS 2]

RMA Department: N/A

Online Technical Support: http://www.samsung.com/us/support/main/supportSupportMain.do

Website: http://www.samsung.com/

Online RMA: http://www.samsung.com/us/support/repaironline/supportOnlineServiceRequest.do

 

SEAGATE

Phone Number: (831) 438-6550

Technical Support: (800) 732-4283 [1-800-SEAGATE] [PRESS 1 "english" - PRESS 3 "technical support"]

RMA Department: (800) 468-3472 – (800).732-4283 [PRESS 1 "english" - PRESS 2 "rma"]

Online Technical Support: http://www.seagate.com/www/en-us/support/troubleshooting_assistance/

Website: http://www.seagate.com/

Online RMA: http://support.seagate.com/customer/warranty_validation.jsp

 

SUNBEAM TECH

Phone Number: (626) 771-3666

Technical Support: N/A

RMA Department: (626) 638-3087

Online Technical Support: http://www.sunbeamtech.com/FAQ.htm

Website: http://www.sunbeamtech.com/index-2.html

Online RMA: (See Phone Number Above)

 

THERMALTAKE

Phone Number: (626) 968-9189‎ – http://www.thermaltakeusa.com/Contact_general.aspx

Technical Support: http://www.thermaltakeusa.com/Support_erma.aspx (support@thermaltakeusa.com)

RMA Department: http://www.thermaltakeusa.com/Support_erma.aspx

Online Technical Support: http://forum.thermaltake.com/ – http://www.thermaltakeusa.com/Contact_support.aspx

Website: http://www.thermaltakeusa.com/

Online RMA: http://www.thermaltakeusa.com/ttRma/Agreement.aspx

 

WESTERN DIGITAL

Phone Number: N/A

Technical Support: (800) 275-4932 – PRESS 2 [installation support]

RMA Department: (800) 275-4932 – PRESS 1

Online Technical Support: http://support.wdc.com/

Website: http://www.westerndigital.com/en/

Online RMA: http://websupport.wdc.com/warranty/rmainfo.asp?custtype=end&lang=en